Dallas / Fort Worth customers

For our Dallas/Fort Worth customers, we offer multiple convenient ways to deliver your equipment to us. Since we operate by appointment only, please feel free to contact us at any time, and we’ll gladly provide detailed information about the options available.

How to Safely Ship Your Equipment for Repair

We have learned a few things over the years when it comes to shipping equipment and these are some the best practices to follow so that your equipment arrives safely and securely, and is returned in a timely fashion.

When shipping your equipment in for repair, feel free to choose a carrier that best meets your needs. We can accept shipments from anyone that is willing to deliver them. USPS, UPS, FedEx, DHL, are just a few of the options to choose from.

Proper packaging is essential to safeguard your equipment during transit. Delicate items—such as clipper blades, scissors, shears, and hair clippers—are prone to damage from impact. We strongly recommend that you choose a shipping container that is conducive to the size and weight of the items you're shipping. This will help prevent additional free space for your items to shuffle around in during shipment and will save on costs. We'd always recommend using bubble wrap when possible, which provides superior cushioning when securely sealed with tape. If you do not have a padded, purpose-built transportation case, avoid using unpadded clipper blade cases, as they leave contents vulnerable. To verify that your equipment is adequately protected, gently shake the box after packing; the contents should remain firmly in place.

Once packaged, deliver your shipment to your selected carrier. To streamline the repair process, please remember to include your information with your shipment including your name, phone number, email address, and return shipping address. If you forgot to include your information prior to shipping, please feel free to complete our Equipment Digital Repair Form below, which ensures that we will receive all of the relevant information necessary, reducing the likelihood of delays or errors in repairs or shipment. Please note that for returning shipments, they will be accompanied with the minimal insurance provided by the carrier based on the shipping method chosen. Additional insurance may be arranged for your shipment upon request; contact us directly to discuss this option.

For added peace of mind, consider utilizing tracking services offered by your carrier to monitor your package’s progress and confirm its arrival. Be advised that shipments requiring a signature may experience delays if carrier delivery schedules do not align with our operational hours, potentially impacting timely receipt.

Payments / Billing

As a standard procedure, we will utilize the email address you have provided for all billing-related matters. However, if you would prefer to receive your invoice in the form of a text message, we can accommodate this request. Just let us know in the repair form below. We recognize the significance of time and, consequently, provide several expedited payment options to facilitate a swifter transaction process including...

All major credit and debit cards, PayPal, Zelle, Cash App and ACH transfers

Equipment Digital Repair Form

Feel free to provide your information (name, number/email/return address) inside the package with your equipment. If you remember that you forget to include your information after you have already shipped, this form is for you. Having your information on hand when proceeding to work on your equipment will help us provide you with quick estimates, process invoices with ease, and make sure our carrier has the correct shipping info to get your goods back to you as soon as possible. This form is not mandatory, but only serves as an extra tool that you can use in case you do not want to take the time to write out the information, or in case of the chance that you ship your equipment without providing the information needed inside the box. When you hit the submit button after filling out the form, you will receive an immediate prompt acknowledging that we have received your form. Feel free to print out the form to include with your package if you'd prefer.

At our core, we believe that everyone deserves top-notch sharpening and repair for their hair-cutting tools. But let's face it, finding skilled craftsmen who specialize in this trade can be like searching for a needle in a haystack. Don't sweat it though! Our mail-in services offer a hassle-free solution for you to send in your equipment on your own time and at your own convenience. We'll take care of the rest and return your perfectly sharpened blades and repaired clippers back in no time! No fuss, no stress, just sharp tools and happy cuts.