Best Practices for mailing in your clipper blades, shears, and hair clippers.

Dallas / Fort Worth customers

If you'd prefer not to mail your items, we have a couple of options for getting your equipment to us. We have a drop-box at our location where you're always welcome to drop your equipment off. Repairs are normally completed within 24-48 hours Monday through Friday. When your items are ready for pickup, we will contact you to schedule a pickup time. If you would prefer to have your equipment done while you wait, we only work by appointment. Please contact us directly @ 682-559-7558 to schedule an appointment.

Ship All Equipment To:

Clouds Diamond Sharpening

3801 Raphael St.

Fort Worth, Tx 76119

How to Safely Ship Your Equipment for Repair

We have learned a few things over the years when it comes to shipping equipment and these are some the best practices to follow so that your equipment arrives safely and securely, and is returned in a timely fashion.

When shipping your equipment in for repair, feel free to choose a carrier that best meets your needs. We can accept shipments from anyone that is willing to deliver them. USPS, UPS, FedEx, DHL, are just a few of the options to choose from.

Proper packaging is essential to safeguard your equipment during transit. Delicate items—such as clipper blades, scissors, shears, and hair clippers—are prone to damage from impact. We strongly recommend that you choose a shipping container that is conducive to the size and weight of the items you're shipping. This will help prevent additional free space for your items to shuffle around in during shipment and will save on costs. We'd always recommend using bubble wrap when possible, which provides superior cushioning when securely sealed with tape. If you do not have a padded, purpose-built transportation case, avoid using unpadded clipper blade cases, as they leave contents vulnerable. To verify that your equipment is adequately protected, gently shake the box after packing; the contents should remain firmly in place.

Once packaged, deliver your shipment to your selected carrier. To streamline the repair process, please remember to include your information with your shipment including your name, phone number, email address, and return shipping address. If you forgot to include your information prior to shipping, please feel free to complete our Equipment Digital Repair Form below, which ensures that we will receive all of the relevant information necessary, reducing the likelihood of delays or errors in repairs or shipment. Please note that for returning shipments, they will be accompanied with the minimal insurance provided by the carrier based on the shipping method chosen. Additional insurance may be arranged for your shipment upon request; contact us directly to discuss this option.

For added peace of mind, consider utilizing tracking services offered by your carrier to monitor your package’s progress and confirm its arrival. Be advised that shipments requiring a signature may experience delays if carrier delivery schedules do not align with our operational hours, potentially impacting timely receipt.

Payments / Billing

As a standard procedure, we will utilize the email address you have provided for all billing-related matters. However, if you would prefer to receive your invoice in the form of a text message, we can accommodate this request. Just let us know in the repair form below. We recognize the significance of time and, consequently, provide several expedited payment options to facilitate a swifter transaction process including...

All major credit and debit cards, Zelle, Cash App and ACH transfers

Equipment Digital Repair Form

We've got your back when it comes to shipping your items! To help us out, please fill out this form at your convenience prior to shipping (or in the worst case, after you have already shipped). This way, we can provide you with quick estimates, process invoices with ease, and make sure our carrier has the correct shipping info to get your goods back to you as soon as possible. This form is not mandatory, but only serves as an extra tool that you can use in case you do not want to take the time to write out the information, or in case of the chance that you ship your equipment without providing the information needed inside the box. When you hit the submit button after filling out the form, you will receive an immediate prompt acknowledging that we have received your form.